Our Services
From precision OEM/ODM customization to global express sample delivery, we offer full-spectrum solutions. Our 24/7 engineering team provides real-time technical guidance and defect resolution, backed by ISO/IATF-certified processes. Whether prototyping niche alloys or scaling bulk orders across continents, we ensure seamless integration with your production chain. Your challenges, our blueprint.
Customer Service
Our 24/7 engineering team provides instant technical consultation and tailored soldering solutions. From real-time production updates and expedited logistics tracking to rapid post-sales defect resolution, we ensure seamless support at every stage. Every client is assigned a dedicated technical liaison for proactive communication and issue escalation, guaranteeing response within 8 hours for critical requests.
Free sample service
Test our solder quality risk-free with complimentary samples shipped worldwide via express air freight. Receive your chosen solders within 3-7 business days, covering 50+ countries with customs clearance support
Free Solder Analysis
Submit your solder samples for professional analysis (composition, RoHS compliance). Our ISO-certified lab with spectrometers and chromatograph provides actionable insights within 48 hours to refine your material strategy.
Free Solder Customization
Our metallurgists and engineers offer complimentary 1-on-1 consultations to develop solder solutions precisely matching your alloy ratios, flux requirements, and application specifics. From concept to sample delivery, we transform your specifications into performance-optimized materials.
OEM/ODM Services
No matter your needs, we've got you covered. Customize wire diameter, spool size, alloy, wire type, bar details, and solder performs. We can also make unmarked products as per your stamping spec and meet other special requests.
FAQ
Do you provide samples of solder products?
Yes, we offer free samples. You can apply through the contact information on our website, and we will arrange to send them out within 3 working days after receiving the application, allowing you to experience the product performance in advance.
What are the advantages of your company's solder products in terms of environmental protection?
Our lead – free solder products meet multiple international environmental protection standards, such as SGS, RoHS, REACH and other certifications. During the production process, the use of harmful substances is strictly controlled, and we are committed to providing customers with green and environmentally friendly soldering solutions.
How long will it take to deliver the goods after placing an order?
For regular orders, we will arrange delivery within 7 working days after receiving the payment. If it is a customized order or the order quantity is large, the delivery time may be extended, and we will communicate and confirm with you in advance.
Do you have a technical support team?
Yes, we have a professional technical support team that provides comprehensive technical services to customers. Whether it’s problems during product use or optimization suggestions for soldering processes, you can contact our technical team at any time, and they will serve you wholeheartedly.
What are the advantages of your solder products compared with other brands on the market?
Our products have not only passed multiple international certifications, ensuring quality, but also continuously innovated in the production process to ensure stable product performance. At the same time, we provide customization services and a complete after – sales service, which can quickly respond to and solve customer problems. These are all our advantages over other brands.
How can I tell if the solder paste has deteriorated?
A normal solder paste should have a uniform texture and good fluidity. If the solder paste becomes dry, caked, or its color changes significantly, it may have deteriorated. In addition, if there are problems such as poor wettability and unstable solder joints during soldering, it may also be caused by deteriorated solder paste.
What are the differences in soldering effects among different types of solder wires?
Solid solder wire has high purity and is suitable for high – precision soldering. Rosin – cored solder wire contains flux, resulting in good soldering effects and bright solder joints. No – clean solder wire uses special additives, eliminating the need for cleaning after soldering and reducing the risk of corrosion to electronic components.
Can customized solder products be provided?
Yes, we can. We have a professional R & D team that can provide customized solder products according to customers’ special requirements for composition, specifications, packaging, etc., to meet the diverse needs of different customers.
Is there after - sales service for purchasing your solder products?
We use professional packaging materials, such as moisture – proof bags and foam protection, to ensure that the products are not affected by moisture or collision during transportation. For long – distance transportation, we will select qualified logistics companies to ensure the products are delivered on time and safely.
How to ensure the quality of solder products during transportation?
We use professional packaging materials, such as moisture – proof bags and foam protection, to ensure that the products are not affected by moisture or collision during transportation. For long – distance transportation, we will select qualified logistics companies to ensure the products are delivered on time and safely.
How to choose the suitable solder products?
You can choose according to your specific soldering needs, such as soldering materials, soldering processes, and environmental protection requirements. If you are not sure, feel free to contact our technical support team, and they will provide professional advice based on your situation.
Can the formula of the solder products be adjusted according to our special requirements?
Certainly. Our R & D team has rich experience and can adjust the product formula according to customers’ special requirements for soldering performance and composition restrictions to meet your personalized needs.
What should be noted during the storage of solder products?
Store them in a dry and ventilated environment, away from direct sunlight and high temperatures. Solder wire and solder bar should be stored in a sealed manner to prevent oxidation. Solder paste should be stored at the specified temperature, and be used up as soon as possible after opening and seal the remaining part well.